Shipping Policy

At PETNVERSE, we process and ship orders with speed and care. Here's everything you need to know.

Processing Time

All orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays are processed the next business day.

Shipping Times

Once dispatched, estimated delivery times are:

Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days (where available)

Delivery times may vary depending on your location and carrier availability.

Shipping Rates

Free shipping on all orders over $50
Standard shipping rates apply to orders under $50

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. You can use this to monitor your delivery in real time.

International Shipping

We currently ship within the United States. International shipping availability may vary — please contact us for more information.

Delays

While we do everything we can to ensure timely delivery, occasional delays may occur due to carrier issues, customs, or circumstances beyond our control. We appreciate your patience and will always keep you informed.