Terms of service

Terms of Service

Last updated: 08-04-2026

Welcome to our store. By accessing or using our website, you agree to be bound by the following Terms of Service.

1. Overview

This website is operated by Petnverse. Throughout the site, the terms “we”, “us” and “our” refer to our store. By visiting our site and/or purchasing something from us, you agree to these Terms of Service.

2. Online Store Terms

  • You must be at least the age of majority in your state or country to use this site

  • You may not use our products for any illegal or unauthorized purpose

  • You must not transmit any viruses or harmful code

3. Products & Services

  • All products are subject to availability

  • We reserve the right to limit quantities or discontinue products at any time

  • We make every effort to display product details accurately, but we do not guarantee accuracy

4. Pricing & Payments

  • Prices are subject to change without notice

  • We reserve the right to refuse any order

  • Payments are processed securely through third-party providers (e.g., Shopify, Stripe, PayPal)

5. Shipping & Delivery

  • Delivery times are estimates and may vary due to supplier or logistics delays

  • We are not responsible for delays caused by carriers or customs

  • Customers must provide accurate shipping information

6. Returns & Refunds

  • Please refer to our Return & Refund Policy for detailed information

  • We reserve the right to refuse returns that do not meet our policy

7. Intellectual Property

  • All content on this website (text, images, logos, graphics) is the property of Petnverse.

  • You may not reproduce, copy, or use content without permission

8. User Comments & Feedback

  • By submitting comments or feedback, you grant us the right to use them without restriction

  • You agree not to post unlawful, abusive, or harmful content

9. Third-Party Services

  • We may use third-party services to operate our store

  • We are not responsible for third-party websites or services

10. Limitation of Liability

  • We are not liable for any damages arising from the use of our website or products

  • All products and services are provided “as is” without warranties

11. Indemnification

You agree to indemnify and hold harmless Petnverse from any claims arising from your breach of these Terms.

12. Changes to Terms

We reserve the right to update or change these Terms at any time. Updates will be posted on this page.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

14. Contact Information

For any questions about these Terms, please contact us:

Email: petnverse@gmail.com
Address: 1070 Montgomery Road, Unit 880 Altamonte Springs, FL. US 32714

By using our website, you agree to these Terms of Service.